YoYoShop.com.au (“YoYo Shop”) values the privacy and security of the information that you share with us. This Privacy Statement applies to information collected through www.yoyoshop.com.au (the “website”). This Privacy Policy describes how YoYo Shop collects, uses, shares, protects, or otherwise processes your personal information. By using this website, you agree to the terms of this Privacy Policy.

Personal Information
YoYo Shop does not sell or trade customers personal information collected online with third parties. We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the YoYo Shop website.

Collection of Personal Information
When you create a YoYo Shop account or place an order on our website the personal information we collect may include your:
  • Name
  • Billing Address
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender
The personal information we collect from you will be used in some or all of the following ways:
  • To deliver the products you have purchased from YoYo Shop
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information or special offers
  • To customise future shopping for you and improve our store
When you register as a user or place an order on the website, we may also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing communications at anytime by using the unsubscribe function within the electronic marketing material.

Security of Your Personal Information
YoYo Shop ensures that all information collected will be safely and securely stored. We protect your personal information by:
  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised computer access
  • Securely destroying your personal information when it's no longer needed for our record retention purposes
  • If you provide your credit card information via a direct payment gateway, the information is encrypted using secure socket layer technology (SSL) and stored with AES encryption by a third party
The YoYo Shop website is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Please review Shopify's Privacy Policy.

Third Party Services
In general, the third party providers used by YoYo Shop will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. PayPal, and BitPay.

When you click on links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

A "cookie" is a packet of information stored on your computer that allows YoYo Shop to identify and interact more effectively with your computer. Our website use two different kinds of cookies:
  • Session cookies - temporary cookies that only last until you close your browser.
  • Persistent cookies - cookies that are stored for a longer term on your computer.
Here is a list of some of the cookies that we use. We have listed them here for transparency so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to our store by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite in some cases, this is used to determine if a current visitor has access.

Website Analytics
The YoYo Shop website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

YoYo Shop also interfaces with social media sites such as Facebook, YouTube, Pinterest, Instagram, Twitter and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Changes to the Privacy Policy
YoYo Shop reserves the right to modify and change this Privacy Statement at any time. Any changes to this policy will be published on our website.

Contact Us
If you have any questions or concerns with the way in which we handle your personal information, please don't hesitate to contact us: